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Privacy Policy


Last Updated:* [2026-06-01]


At Wonderinc, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, placing orders, or communicating with us.


By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

To provide our products and services effectively, we may collect the following personal information:


  • 1 Full Name
  • 2 Contact Number
  • 3 Delivery and Billing Address
  • 4 Email Address
  • 5 Payment Information (processed through secure payment gateways)
  • 6 Order History and Transaction Details
  • 7 Communication Records with Customer Support
  • 8 Any other information voluntarily provided by you

In addition, we may automatically collect certain technical information when you visit our website, including:


  • 1 IP Address
  • 2 Browser Type and Version
  • 3 Device Information
  • 4 Pages Visited and Time Spent on the Website
  • 5 Cookies and Similar Tracking Technologies

2. How We Use Your Information

The information we collect may be used for the following purposes:


  • 1 Processing, confirming, and fulfilling your orders
  • 2 Coordinating deliveries and shipment tracking
  • 3 Providing customer service and support
  • 4 Responding to inquiries, complaints, or return requests
  • 5 Sending order confirmations, invoices, and delivery updates
  • 6 Improving our website, products, and customer experience
  • 7 Conducting internal analysis and business operations
  • 8 Sending promotional offers, marketing communications, and updates (where permitted by law)
  • 9 Preventing fraud and maintaining website security
  • 10 Complying with legal and regulatory requirements

3. Payment Security

We take payment security seriously. Online payments are processed through trusted and secure third-party payment providers. We do not store or retain your complete credit card, debit card, or banking details on our servers.


All payment transactions are encrypted and processed using industry-standard security measures.


4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.


While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.


However, we may share your information with trusted service providers when necessary to operate our business, including:


  • 1 Payment Gateway Providers
  • 2 Courier and Delivery Partners
  • 3 Website Hosting and Technical Service Providers
  • 4 Marketing and Communication Service Providers
  • 5 Government or Regulatory Authorities when required by law

All third-party service providers are expected to maintain the confidentiality and security of your information.


6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality.


You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.


7. Marketing Communications

With your consent, we may send promotional messages, special offers, product updates, and marketing communications via email, SMS, WhatsApp, or other communication channels.


You may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in the communication.


8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.


9. Your Rights

You have the right to:


  • 1 Request access to the personal information we hold about you
  • 2 Request correction of inaccurate or incomplete information
  • 3 Request deletion of your personal information where legally permissible
  • 4 Withdraw consent for marketing communications
  • 5 Raise concerns regarding the handling of your personal information

Requests may be submitted using the contact information provided below.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website.


We encourage users to review this page periodically to stay informed about how we protect personal information.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:


Wonderinc
  • 📞 Phone: +94 74 345 1396
  • 💬 WhatsApp: +94 74 345 1396
  • 📧 Email: info@wonderinc.lk

We are committed to addressing your inquiries promptly and responsibly.